Privacy Policy

At HelloLovelyEye, operated by Magiceye Limited, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://hellollovelyeye.com (the "Website"), create an account, place an order, or interact with our services.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Company Information

Company Name: Magiceye Limited

Registered Address:
RM D07, 8/F KAI TAK FTY BLDG
NO.99 KING FUK ST
SAN PO KONG
HONG KONG

Website:
https://hellollovelyeye.com

2. Information We Collect

When you visit our Website or place an order, we may collect the following types of information:

Personal Information

This may include:

• Full name;

• Email address;

• Shipping address;

• Billing address;

• Phone number;

• Order details;

• Customer service communication records.

Payment Information

Payments are processed securely through third-party payment providers.

HelloLovelyEye does not directly store your complete credit card information. Payment details are collected and processed by authorized payment service providers according to their own privacy policies and security standards.

Website Usage Information

We may automatically collect certain information when you browse our Website, including:

• IP address;

• Browser type;

• Device information;

• Pages visited;

• Website interaction data;

• Cookies and similar technologies.

3. How We Use Your Information

We may use your information for the following purposes:

• Processing and fulfilling your orders;

• Providing customer support;

• Sending order confirmations and shipping updates;

• Managing payments and transactions;

• Improving our Website, products, and customer experience;

• Sending marketing communications when you have provided consent;

• Preventing fraudulent activities and protecting our business.

4. Cookies and Tracking Technologies

HelloLovelyEye uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences;

• Understand how visitors use our Website;

• Improve website performance;

• Provide relevant advertisements and marketing content.

You may choose to disable cookies through your browser settings. However, some Website features may not function properly without cookies.

5. Marketing Communications

With your permission, we may send you promotional emails, product updates, special offers, and other marketing communications.

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in our emails.

Even if you unsubscribe from marketing communications, we may still send you important transactional messages related to your orders.

6. Sharing Your Information

We may share your personal information with trusted third parties only when necessary to provide our services, including:

Payment Providers

To securely process payments and prevent fraudulent transactions.

Shipping Providers

To deliver your orders and provide tracking services.

Service Providers

Including website hosting providers, email service providers, analytics providers, and marketing partners who assist us in operating our business.

We do not sell, rent, or trade your personal information to third parties for their own purposes.

7. International Data Transfers

As an international e-commerce business, your information may be transferred, stored, or processed in countries outside your country of residence.

We take reasonable measures to ensure that your personal information is handled securely and in accordance with applicable privacy standards.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from:

• Unauthorized access;

• Loss;

• Misuse;

• Alteration;

• Disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Data Retention

We retain your personal information only for as long as necessary to:

• Complete transactions;

• Provide customer support;

• Meet legal and accounting obligations;

• Resolve disputes;

• Prevent fraud.

When information is no longer required, we will take reasonable steps to securely delete or anonymize it.

10. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

• Requesting access to your personal information;

• Requesting correction of inaccurate information;

• Requesting deletion of your information where applicable;

• Withdrawing consent for marketing communications.

To exercise these rights, please contact us using the information provided below.

11. Children's Privacy

Our Website is not intended for children under the age of 18.

We do not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Third-Party Links

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

Magiceye Limited reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately after being posted on this Website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Governing Law

This Privacy Policy and any matters arising from or relating to your personal information shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong").

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Company Name:
Magiceye Limited

Registered Address:
RM D07, 8/F KAI TAK FTY BLDG
NO.99 KING FUK ST
SAN PO KONG
HONG KONG

Website:
https://hellollovelyeye.com

Email:
support@hellollovelyeye.com