Contact Us
Contact Us
We’re Here to Help
At HelloLovelyEye, we value every customer and are committed to providing a smooth and enjoyable shopping experience.
Whether you have questions about our products, orders, shipping, returns, or any other concerns, our customer support team is here to assist you.
Customer Support
If you need assistance, please contact us through the information below.
Company Name:
Magiceye Limited
Brand:
HelloLovelyEye
Website:
https://hellollovelyeye.com
Email:
support@hellollovelyeye.com
Business Information
Registered Company:
Magiceye Limited
Registered Address:
RM D07, 8/F KAI TAK FTY BLDG
NO.99 KING FUK ST
SAN PO KONG
HONG KONG
Customer Service
Our customer service team can help with:
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Order status inquiries;
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Shipping and delivery questions;
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Product information;
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Return and refund requests;
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Payment-related questions;
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General customer support.
For faster assistance, please include your:
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Order number;
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Full name used when placing the order;
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Email address associated with your purchase;
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Detailed description of your request.
Response Time
We aim to respond to customer inquiries within 24–48 business hours.
Response times may be slightly longer during holidays, promotional campaigns, or periods of high inquiry volume.
Order Support
If you have questions regarding an existing order, please contact us using the email address associated with your purchase.
Please do not send products back without contacting our customer service team first. Unauthorized returns may not be accepted.
About HelloLovelyEye
HelloLovelyEye is an online beauty brand operated by Magiceye Limited, providing stylish colored contact lenses and beauty products to customers worldwide.
We are dedicated to offering quality products, reliable service, and a convenient online shopping experience.
Legal Information
Magiceye Limited
RM D07, 8/F KAI TAK FTY BLDG
NO.99 KING FUK ST
SAN PO KONG
HONG KONG
Website:
https://hellollovelyeye.com